President calls on public servants to improve services

Friday, February 16, 2018

President Cyril Ramaphosa has called on all public servants to become agents for change.

While he applauded the majority of the one million public servants who serve the country with diligence and commitment, he said in too many cases people get poor service or no service at all.

“ … We know the challenges that our people face when they interact with the state,” he said, delivering his first State of the Nation Address in Parliament on Friday night.

“We want our public servants to adhere to the principle of Batho Pele, of putting our people first.

“We are determined that everyone in public service should undertake their responsibilities with efficiency, diligence and integrity.

“We want to instil a new discipline, to do things correctly, to do them completely and to do them timeously,” said the President.

The President committed to visiting national government departments in an effort to improve services.

“During the course of the next few months, I will visit every national department to engage with the senior leadership to ensure that the work of government is effectively aligned,” he said.

President Ramaphosa said he would also find time to meet with provincial and local government leaders to ensure that the state, in its entirety, responds to the pressing needs of the people.  –

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