The South African Revenue Service (SARS) has appealed to travellers entering or leaving South Africa to submit their Traveller Declaration free of charge through official SARS channels rather than through independent third-party providers.
In a statement issued on Thursday, SARS said these providers are not affiliated with the revenue service.
“SARS is aware that independent third-party providers charge travellers to help them complete Traveller Declarations. These providers are not affiliated with SARS, and their charges are not SARS fees.
“Travellers can submit declarations directly through the SARS website, the South African Traveller Management System (SATMS) App, or the Traveller Declaration function on the SARS MobiApp.”
The Digital Traveller Declaration is central to SARS' Customs modernisation initiative, which aims to make compliance easier for taxpayers and traders.
It helps travellers meet their Customs obligations more easily, while strengthening SARS' ability to manage border risks.
Travellers are encouraged to complete their declarations before travelling and to use official SARS channels for free information and assistance.
Since 1 July 2026, travellers entering or leaving South Africa through air, land, sea and rail ports of entry have generally been required to submit an online Traveller Declaration before travelling, subject to applicable exceptions.
The declaration provides a convenient digital way to meet Customs obligations by declaring goods and currency in their possession.
Travellers can avoid unnecessary costs by submitting their Traveller Declaration free of charge through official SARS channels.
SARS emphasised that third-party assistance is optional and that independent providers' charges are not SARS fees.
The SARS website has the official information and access to the Traveller Declaration service. - SAnews.gov.za
