Consumers warned against use of fake NHBRC logo

Wednesday, April 25, 2018

The National Home Builders Registration Council (NHBRC) has warned unsuspecting housing consumers against the fraudulent use of its logo in a letter allegedly sent out by Cosmopolitan Projects about guarantees on their completed homes.

“The letter, which has an NHBRC logo, distorts the benefits that consumers are entitled to - once construction of their homes is completed. An NHBRC letterhead will have a designed header as well as names of board members at the bottom,” NHBRC said.

The council urged consumers to be vigilant and confirm this fraud by consulting their nearest NHBRC customer care office on either toll free number (0800 200 824) or on the website Alternatively, they can contact NHBRC via social media platforms Twitter: @NHBRC Facebook: NHBRCSA.

The NHBRC was created by an Act of Parliament (Housing Consumers Protection Measures Act 95 of 1998) to protect the rights of housing consumers against shoddy workmanship by unscrupulous home builders.

As such, the NHBRC manages a Warranty Fund, which all homeowners contribute towards as part of their registering with the council.

The fund is meant to act as an insurance cover for a period of five years from occupation of the new home. It covers the one year roof leakage and five-year major structural defects. –

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