Social grant beneficiaries, who have not yet replaced their South African Social Security Agency (SASSA) Gold Cards with Postbank Black Cards, have less than a week to complete the migration before the 31 August 2026 deadline.
Postbank has urged beneficiaries, who are yet to make the switch, to do so as soon as possible, warning that Gold Cards are being phased out and will no longer function, once the migration process is concluded.
Beneficiaries, who fail to replace their cards by the deadline, could face disruptions when accessing their social grant payments.
Postbank has also cautioned beneficiaries against waiting until their usual grant payment dates to replace their cards, as increased demand could result in longer queues at card replacement sites as the deadline approaches.
How to replace cards
Postbank Black Cards are available at selected retailers, including Shoprite, Checkers, Usave, Pick 'n Pay, Boxer and Spar stores.
Card replacement sites are open nationwide from Monday to Friday, between 9am and 5pm.
Beneficiaries can dial *120 355# from their mobile phones to locate their nearest card replacement site.
The replacement process is free, and beneficiaries are required to present a valid South African identity document or temporary ID.
Postbank has encouraged beneficiaries to visit a nearby Postbank service point rather than SASSA offices for enquiries relating to Gold Cards and Black Cards.
Beneficiaries can also contact the Postbank call centre on 0800 5354 55 for assistance with payment-related queries, including missed payments, PIN-related issues, lost or stolen cards, card reissues and declined transactions. - SAnews.gov.za
