Home Affairs Minister, Dr Leon Schreiber, has officially opened the department's new Home Affairs office at Centurion Mall, in Pretoria, marking a milestone in the Home Affairs @ home reform programme to make services more accessible.
While the office has been operational since earlier this year, Thursday’s official opening reflects the department's commitment to making Home Affairs more accessible through modern facilities that are conveniently located and designed around the needs of the people they serve.
“The relocation of the Centurion office to Centurion Mall brings the Home Affairs @ home vision to life. We are bringing services closer to where people already live, work and shop, while ensuring they are delivered in environments that are safe, accessible and worthy of the people we serve,” Minister Schreiber said.
The Department of Home Affairs (DHA) said the relocation addressed long-standing challenges at the previous site, where poor infrastructure, limited facilities and security concerns undermined service delivery.
The previous office had also become a hotspot for the illegal sale of queue positions by unscrupulous individuals, while the lack of secure on-site parking exposed clients and their vehicles to criminal activity.
The new office provides an accessible and well-equipped environment that supports more efficient service delivery while restoring dignity to the experience of visiting Home Affairs.
The Minister said the relocation demonstrates how the DHA is modernising both its physical footprint and the way South Africans access home affairs services through digital channels.
He also thanked officials and everyone involved in the successful relocation for ensuring uninterrupted service delivery throughout the transition and for contributing to another milestone in the transformation of Home Affairs.
The office is located on the Upper Level, Shop 330 in the Centurion Mall. -SAnews.gov.za
