UIF sets up toll free line

Monday, August 26, 2013

Pretoria - The Unemployment Insurance Fund (UIF) has put in place a new toll free number to assist and save its beneficiaries costs when calling the UIF call centre.

UIF Commissioner Boas Seruwe said that the toll free number -- 0800 843 843 or 0800 UIF -- will be a welcome relief to more than 20 000 of UIF beneficiaries who call the UIF on a monthly basis.

Seruwe noted that the previous call centre number 012 337 1680 meant that UIF beneficiaries, who were already facing financial difficulties, bore the costs of making a call to the UIF to enquire about its services.

“It gives me great pleasure to inform UIF beneficiaries about the existence of the new toll free number. It is a great pleasure to know that the new number will lessen the financial burden to our stakeholders when doing business with the Fund,” Seruwe said.

He added that the previous number, which is widely used by UIF beneficiaries, will continue to be operational, but he encouraged UIF clients to save costs and use the new number.

Beneficiaries can also use the new number to enquire about any services that the UIF provides. – SAnews.gov.za