SAA cancels flights to Mauritius

Tuesday, April 24, 2018

South African Airways (SAA) on Tuesday cancelled its flights to and from Mauritius due to bad weather.

“SAA advises customers that the airline has cancelled today’s flights to and from Mauritius due to a severe tropical storm 'Fakir',” said the national carrier.

SAA has cancelled flight SA190/MK950 of 24 April 2018 from Johannesburg to Mauritius as well as flight SA191/MK949 of 24 April 2018 from Mauritius to Johannesburg.

Meanwhile, the national carrier announced that it has upgraded Wednesday’s flight SA190/25April from Johannesburg to Mauritius, while flight SA191/25April from Mauritius to Johannesburg will operate with A340-600 (42 business and 275 economy seats) instead of the A330-300.

“We apologise for these cancellations, which were caused by circumstances beyond our control. SAA will operate a bigger aircraft, the A340-600, on the route tomorrow to ensure that our customers reach their destinations,” said SAA spokesperson Tlali Tlali.

Tlali said the decision to cancel was taken in the interest of safety after it was established from the Mauritius Meteorology Services that the aerodrome weather forecast created by “Fakir” would affect SAA’s operations today on Tuesday.

SAA will continue to monitor the weather conditions in Mauritius and will advise customers accordingly.

It added that the following rebooking conditions are applicable:

  • Rebook onto another South African Airways flight for a later date at no extra charge and subject to availability in the same cabin
  • Change of cabin will not be permitted
  • Rerouting is permitted with prescribed conditions
  • This policy is applicable to South African Airways flights only, issued on SA (083) ticket stock and not on separate tickets of other airlines
  • Tickets must be re-issued on/before 30 April 2018
  • Travel must commence on/before 30 April 2018

 
Customers can contact SAA Contact Centres on (011) 978 1111 or 0861 606 606 in Johannesburg and in Mauritius on +230 202 6737 / +230 603 5903. - SAnews.gov.za

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