Outreach brings government services closer to communities 

Thursday, July 31, 2025

A provincial outreach aimed at bringing essential government services to communities and fostering principles of transparency, accountability, and inclusive development was recently held in KwaZulu-Natal.

Premier Thamsanqa Ntuli together with Members of the Provincial Executive Council (MECs) led the community outreach in Mthonjaneni Local Municipality, as part of the ongoing Operation Sukuma Sakhe (stand up and build) Cabinet Day.

The flagship initiative is a cornerstone of the provincial government’s people-centred service delivery strategy.

The day-long programme on Wednesday saw provincial departments and government entities delivering a range of crucial services to residents, including assistance with identity documents, healthcare screenings, social grant applications, agricultural support, and youth development initiatives.

“Operation Sukuma Sakhe is about ensuring that government is present where the people are. It is about addressing challenges together and accelerating service delivery so that no community is left behind,” Ntuli said.

The outreach culminated in a community engagement session where residents had an opportunity to raise concerns and shared feedback directly with the Premier, MECs, and senior officials.

Inadequate road infrastructure, limited access to healthcare, water and sanitation, and the need for increased economic opportunities were among the key issues raised at the session.

In response, the Premier and the provincial leadership made commitments that the concerns raised will be addressed. 
“These dialogues are a vital reminder of why we serve. Listening to the voices of the people helps us to deliver better, and it keeps us accountable as leaders,” the Premier said.

In a special tribute to the district’s elderly, the Premier and Cabinet members also honoured local centenarians from the King Cetshwayo District with certificates and gifts, acknowledging their invaluable contributions to family and society.

“Our centenarians are living testaments of resilience, wisdom, and community spirit. They deserve to be honoured for the lives they have built and the families and communities they continue to inspire,” the Premier said.

Operation Sukuma Sakhe continues to strengthen the partnership between government and communities, ensuring that service delivery is not only improved but also guided by the needs and aspirations of the people.

The visit to Mthonjaneni reaffirmed the provincial government’s commitment to responsive governance, inclusive development, and the dignity of all its people. –  SAnews.gov.za