The Department of Home Affairs says applicants of Zimbabwean Exemption Permits (ZEP) -- who are yet to receive their permits due to their passports having expired in 2017, can submit certified copies of renewed and valid passports at their nearest VFS Global ZEP permit centre.
Alternatively, they can submit them at the VFS Global ZEP centre where they had originally applied.
The final date for applicants to submit copies of their new passports is 30 September 2018. No new applications will be accepted.
Home Affairs spokesperson Thabo Mokgola said the department has to date adjudicated 95 percent of the ZEP applications.
“The remaining five percent is for those applicants whose passports expired in 2017 and have been informed to submit to VFS for finalisation of their applications,” Mokgola said.
Applicants can use the helpline, email or the ZEP Facebook page for any queries and for further assistance.
Alternatively, applicants can reach out in person at enquiry booths in all 10 ZEP centres across South Africa, where staff will address their queries expeditiously.
Contact details
Phone: +27 (0)12 425 3020
Email: info.zep@vfshelpline.com
Facebook Page: @ZimbabweanExemptionPermit
Location for payment and submission of ZEP supporting documents and biometrics:
LOCATION ADDRESS
Durban - Musgrave Towers, Musgrave Shopping Mall, 5th Floor Musgrave, Durban
Cape Town - 2 Long Street, 7th Floor, Cape Town
Port Elizabeth - Office 7C, 1st Floor Moffet and Main, Corner 17th Ave & Main Road, Walmer, Port Elizabeth
Johannesburg - Mount Royal Building, 657 James Crescent Street, Halfway House, Midrand
Rustenburg - Corner of Boom and Fatima Bayet Street, Rustenburg
Kimberley - Unit 3 Building 2, Agri Office Park, N12, Kimberley
Polokwane - Thornhill Shopping Centre, Veldspaat and Munnik Avenue Bendor Park, Polokwane
Nelspruit - Office 5 F, Nedbank Building, 30 Brown Street, Nelspruit
Bloemfontein - Suite 4, The Park, 14 Reid Street, Westdene, Bloemfontein
George - Unit 5 Eagle View, Progress Street, George
– SAnews.gov.za
