The National Consumer Commission (NCC) has issued a safety recall affecting 23 667 Chery Tiggo 4, Omoda C5 and Chery Tiggo 8 Pro Max 2.0 vehicles.
The largest portion of the recall covers 17 508 Chery Tiggo 4 vehicles offered for sale between 17 October 2023 and 27 March 2024.
“These vehicles were sold nationally. According to the supplier, the affected vehicles may have welding irregularities at the rear axle sleeve. This could cause the rear axle to dislodge, resulting in rear suspension collapse,” the NCC said.
A further 3 474 Chery Tiggo 8 Pro Max 2.0 vehicles manufactured from 20 May 2026 onwards are also affected, owing to a separate issue.
“According to the supplier, the front brake-pipe may contact the turbocharger assembly, causing wear and potential brake-fluid leakage. This could reduce braking performance and increase stopping distances, potentially resulting in a collision, serious injury or death,” the commission said.
Additionally, Chery is recalling 2 685 Omoda C5 vehicles made available for sale nationwide between February 2023 and July 2026.
“According to the supplier, the rear axle sleeve may have welding defects. This could cause the rear axle to dislodge, resulting in rear suspension collapse,” the NCC stated.
Owners of affected vehicles are encouraged to visit authorised dealerships for an inspection and possible repairs.
“Visit Chery’s website to verify whether your vehicle’s VIN is affected. If the vehicle is unsafe to drive, contact Chery’s authorised dealerships or their contact centre to arrange towing. Any remedial work will be carried out at no cost to the consumer,” the NCC assured.
NCC Acting Commissioner Hardin Ratshisusu added: “Whilst we urge consumers to heed the call and respond to this recall, we also remind suppliers of their obligation to promptly notify the NCC of any product recall. To this end, the NCC initiated a separate investigation against Chery in October 2026 over allegations that certain vehicles were recalled without informing the NCC. That investigation is ongoing.”
Questions and queries relating to this recall may be directed to ProductRecall@thencc.org.za. – SAnews.gov.za
