Indaba to thrash out challenges in social work profession

Tuesday, March 3, 2015

Pretoria – The Department of Social Development will host a Social Work Indaba from 24 - 26 March in Durban to tackle challenges facing the profession.

Under the banner ‘Revitalising social work practice in South Africa’, the indaba will endeavour to develop proposals and interventions to address matters that impact on social work practice.

The department recently hosted district and provincial dialogues with social work practitioners across the country to discuss critical matters pertaining to their work.

“Through these sessions, social work practitioners also have been able to air their views on the reality of social work practice on the ground as well as matters relating to their retention in the sector,” department spokesperson Lumka Oliphant said.

The indaba will also critically look at the social work approaches and techniques that are applied within the practice, as well as to develop strategies that will promote integration and a multi-disciplinary approach among relevant role players in the delivery of social services.

“Supervision has been revealed as a major inhibiting factor in the delivery of quality social services during the dialogues. 

“While social work supervisors are appointed, they are not available in sufficient numbers to effectively mentor the estimated 19 500 practitioners in the public service,” said Oliphant.

Currently, she said the ratio of supervisor to practitioner ranges from 1:10 to 1:13 depending, leaving many practitioners working without supervision. 

“Because of this high ratio, service office managers are also expected to be social work supervisors but are unable to dedicate sufficient time to this task because of their own workload. As such… social work supervision has been reduced to report writing,” said Oliphant.

High caseloads have also been fingered as an inhibiting factor to quality service, affecting both social workers and their supervisors. 

Currently, the ratio of social workers to population countrywide is estimated at 1:5 000, well above recommended levels. 

This is exacerbated by the fact that social workers are expected by communities to be ‘general development workers’.

The effect of this is poor implementation of norms and standards in social work practise. Linked to high caseloads is stress, which may sometimes lead to depression, especially because practitioners are often confronted with traumatic situations on the field. 

“As a result, the need to be consistent in the debriefing and counselling of practitioners has been highlighted,” said Oliphant.

Social work practitioners have also spoken of insufficient personal development programmes, inadequate and poorly resourced offices, lack of vehicles as well as the non-payment of danger and rural allowances – in line with the scarce skill status – have also been raised.

Oliphant said the Social Work Indaba that will look into these issues as part of the department’s key objective to reform the social welfare sector and services to deliver better results.

Funding social work studies

Among the initiatives the department is pursuing in this regard is the review of the White Paper for Social Welfare (1997). 

The review is looking into the fragmentation of policy outputs and outcomes; the status of quality control, monitoring and evaluation systems in the sector; allocation of financial resources for social welfare services; accessibility of services; the implementation of community development strategies, and the diversification of the workforce required to deliver social welfare services.

In order to meet the 55 000 social service practitioner target, as set out by the National Development Plan, the department has rolled out a scholarship programme funding students who want to study social work at universities.

Since the scholarship programme started, about 8 000 young people have graduated with the department’s assistance.  More than 3 500 of these have been absorbed into the public service. 

“The department is working closely with provinces to address the issue of absorption. The department has also sought to find those social workers who are qualified but remain unemployed. 

“To this end, the department has started compiling a database aimed at keeping a record of all unemployed qualified social workers in the country,” said Oliphant.

Attempts to improve the quality of service delivered by social work practitioners also include the Social Work Veterans Forum. 

This initiative provides young and upcoming social workers an opportunity to learn from their veteran counterparts, who have been in the field for a long time. 

“It is a major opportunity for social workers who have recently graduated from institutions of higher learning to build working relations with veterans and benefit from their wealth of knowledge,” Oliphant said. - SAnews.gov.za