The Department of Home Affairs offices are now open on Saturdays from 8am to 1pm until 25 May 2024.
The department will provide several services, including the collection of identity documents (IDs), processing of new applications, and issuing temporary identity certificates.
The offices will also be resolving challenges pertaining to duplicates, amendments, rectifications and dead-alive cases with the required supporting documents.
In addition, mobile offices are also scheduled to return to deliver IDs in the remote areas where they took applications.
Local offices working with stakeholders such as councillors will communicate the dates, times and venues of those visits.
The department has also introduced a Branch Appointment Booking System (BABS), which allows clients to book appointments to collect their smart ID cards and green barcoded ID books before visiting offices.
BABS can be accessed on the department’s website, www.dha.gov.za.
However, clients have the option to visit the offices without prior booking.
“We invite people who have applied for their IDs, particularly young people who are first-time applicants, to come to our offices to collect their documents. This initiative gives people more options to collect their enabling documents,” said Deputy Minister Njabulo Nzuza.
He also encouraged clients who have applied for IDs and have received their SMS notifications to seize this opportunity by visiting their Home Affairs office to collect their documents.
Doors will be closed on 27 April 2024, as it will be a public holiday. – SAnews.gov.za
